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Bigin CRM Overview
Comany Name | Bigin by Joho Crm |
Company Website | https://www.bigin.com/ |
Year Founded | 2020 |
LinkedIn® Page | https://www.linkedin.com/company/bigin-by-zoho-crm |
CEO | Broomees, backed by SharkTankIndia |
Address | Zoho Corporation Pvt. Ltd. Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District - 603 202, Tamil Nadu, India. |
Contact Details | support@zohocorp.com |
Bigin Pricing Plan & Cost Guide
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- Free Plan: Bigin CRM offers a free plan for users who want to get started with basic CRM functionality. The free plan includes features such as pipeline management, contact management, deal tracking, and task automation. However, it may have limitations on the number of users, contacts, and deals.
- Standard Plan: The Standard plan is designed for SMBs that require more advanced CRM capabilities. It typically includes additional features such as customization options, integration capabilities, reporting and analytics tools, and mobile access.
- Professional Plan: The Professional plan offers enhanced functionality and support for larger SMBs with more complex CRM needs. It may include features such as advanced customization options, automation rules, enhanced reporting and analytics, and priority support.
- Enterprise Plan: The Enterprise plan is designed for larger organizations with extensive CRM requirements and a higher number of users
- Custom Plan: Bigin CRM also offers custom pricing plans for businesses with unique needs or specific requirements that are not covered by the standard plans.
Bigin CRM Pros & Cons
Pros
- User-Friendly Interface: Bigin CRM offers an intuitive and user-friendly interface, making it easy for users to navigate and utilize its features effectively.
- Affordable Pricing: Bigin CRM provides cost-effective pricing plans, especially for small and medium-sized businesses (SMBs), making it accessible to businesses with limited budgets.
- Pipeline Management: The platform offers robust pipeline management capabilities, allowing users to visualize and track deals as they progress through different stages of the sales cycle.
- Task Automation: Bigin CRM includes automation features that help streamline repetitive tasks and workflows, enabling users to save time and improve productivity.
- Customization Options: Users can customize Bigin CRM to suit their specific business needs by adding custom fields, defining sales stages, and creating personalized views and filters.
Cons:-
- Limited Advanced Features: Compared to some other CRM solutions, Bigin CRM may lack certain advanced features and functionalities, particularly those required by larger enterprises with more complex CRM requirements.
- Scalability Challenges: While Bigin CRM is well-suited for small and medium-sized businesses, it may face scalability challenges for larger organizations with extensive CRM needs and a higher number of users.
- Support Limitations: The level of customer support provided by Bigin CRM may vary depending on the pricing plan and subscription level, with some users reporting limitations in terms of response times and support resources.
- Reporting and Analytics: While Bigin CRM offers reporting and analytics tools, some users may find them to be less comprehensive or customizable compared to more advanced CRM solutions.
- Mobile App Functionality: Although Bigin CRM provides a mobile app for iOS and Android devices, some users have reported limitations in terms of functionality and performance compared to the web-based version of the platform.
- What is Bigin CRM?
- This question provides a brief overview of Bigin CRM and its primary functionalities.
- What are the key features of Bigin CRM?
- This question outlines the main features and capabilities offered by Bigin CRM, such as pipeline management, contact organization, task automation, customization options, integration capabilities, and reporting and analytics.
- How can Bigin CRM help my business?
- This question explains the benefits of using Bigin CRM, such as improving sales efficiency, streamlining processes, enhancing customer relationships, and driving business growth.
- Is Bigin CRM suitable for my business size and industry?
- This question addresses whether Bigin CRM is appropriate for businesses of various sizes and industries, emphasizing its flexibility and scalability.
- How do I get started with Bigin CRM?
- This question provides information on how to sign up for Bigin CRM, set up an account, import data, and start using the platform.
- What type of support is available for Bigin CRM users?
- This question outlines the different support options available to Bigin CRM users, such as documentation, tutorials, user forums, customer support channels, and premium support services.
- Can I customize Bigin CRM to fit my specific business needs?
- This question addresses the customization options available in Bigin CRM, such as adding custom fields, defining sales stages, creating personalized views, and integrating with other software tools.
- How does pricing for Bigin CRM work?
- This question explains the pricing structure for Bigin CRM, including the different pricing plans available, subscription options, billing cycles, and any discounts or promotions.